Category business

New Delhi, 25th May 2023 Setting a benchmark in the industry, Haier the global leader in Home Appliances has been honored as the No.1 brand in two categories globally, at the Appliance & Electronics World Expo-AWE 2023 by Euromonitor International. Positioned as the world’s leading brand for ‘Connected Air Conditioners’ and the ‘Self-Clean Air Conditioners’, Haier secured a market share of 30% and 37% in 2022, respectively. Continuing to be at the top solidifies the brand’s position as the leader in providing innovative and technology-driven air conditioning solutions to customers across the globe.

Commenting on the achievement, Mr. Satish NS, President, Haier India said, “We are immensely proud to be recognized as the No.1 brand in multiple categories by Euromonitor at AWE 2023. This achievement reflects Haier’s unwavering commitment to innovation, quality, and customer satisfaction. Going forward, we will continue with our endeavor to provide cutting-edge, healthy, and smart air solutions to our valued customers in India and reinforce our position as a leader in the air conditioning industry. We will remain steadfast in our mission to provide professional, healthy, and smart air solutions that enhance the lives of consumers around the world.”

With the increasing awareness on the importance of air quality, consumers across the world are opting for air conditioners that provide clean, healthily, and fresh air. Complementing the global growth and in tandem with the increased demand for air conditioners in the Indian market, Haier India’s commitment to manufacture innovative products has remained at the core of the business, and the brand has constantly evolved to meet consumer needs.

Haier was the first company in India to introduce the frost self-cleaning air conditioners and since then, the company holds a strong market share in the inverter split air conditioner segment. Today, Haier India has been strengthening its focus on producing premium and high-end products through its state-of-the-art manufacturing facilities in Greater Noida and Pune.

Mumbai,25th May 2023: CMS Info Systems Limited, India’s leading business services company offering banking logistics and technology services, announces its annual and fourth quarter FY23 financial results today.

FY23 Highlights:

The company achieved revenue of INR 1,915 crore, 20% growth YoY, while the operating profit (EBITDA) grew 36% from INR 408 crore to INR 552 crore in FY23.

Q4 FY23 Highlights:

The company achieved revenue of INR 501 crore, 13% growth over the same quarter last year, while the operating profit (EBITDA) grew 25% from INR 140 crore to INR 149 crore in the quarter.

Cash Logistics Business Highlights:

• Highest ever currency throughput at INR 12.7 Lakh Crore in FY23, 16% growth YoY
• 11% YoY growth in total business commerce points for ATM and Retail (124,000 as of Mar’23)
• 16% YoY growth in critical service activities in FY23

Managed Services & Technology Business Highlights:

• Managed Services business orderbook expands by INR 950 Crore in FY23
• ATMs under Managed Services grown to 17,500 in Mar’23, 50% growth YoY
• Achieved #1 market position in AIoT Remote Monitoring in banking with 21,000+ live sites
• Technology Solutions ALGO MVS & ALGO OTC, today cover 25% and 30% ATMs respectively in India

Commenting on the performance of the Company, Mr. Rajiv Kaul – Executive Vice Chairman, Whole Time Director and CEO, CMS Info Systems said, “We continue to deliver high growth and earnings. Our FY23 PAT has grown by 33% and we have also crossed a milestone with revenues of Rs. 500 Cr in the last quarter. With robust growth in credit, banks are now investing in expanding and capturing a wider deposit share by deepening their geographical presence. In addition, the formalization of the economy and consumption increase in both metro and rural areas, along with our strong order book, positions us well for continuing to deliver to our target of doubling revenues from FY21 to FY25.”

Results for the quarter ended March 31, 2023 and of full year 2023 are prepared under Ind AS, along with segment results, are available in the Investor Relations section of our website www.cms.com.

India, 25th MayAir   India has introduced a new digital customer support application on its website under the ‘Contact Support’ section to enhance and improve the customer experience. This is in line with Air India’s five-year transformation programme, Vihaan.AI, which aims to provide a seamless, convenient, and best-in-class service delivery to its customers.

Customer support plays a crucial role in the customer’s journey, both before and after the flight. The transition to this new customer support portal is a significant step in the Airline’s journey to deliver an elevated customer support experience through a single integrated web-based system. The new system enables customers to seek personalised information, request services, share feedback and raise grievances, seamlessly.

In the new system, customer queries are automatically routed to dedicated customer service teams with subject matter expertise to respond in a timely manner. This greatly enhances the quality of resolution and response time. This is also in sync with the inclusive vision of seamless customer experience that Air India is committed to offer as part of its transformation journey.

Commenting on the launch, Mr. Rajesh Dogra, Air India’s Chief Customer Experience and Ground Handling Officer, said, “We are deeply committed to offer best-in-class experience to our customers. Introduction of this portal is a significant step towards strengthening our consumer support ecosystem. Customers can now simply log on to our website and raise their request or share feedback from a single touchpoint as against the legacy email-based support system. The new system also enables real-time tracking of the service requests which we believe will enormously enhance the customer interface experience with Air India. This initiative is another step, pivoting towards customer centricity as a main stay of our transformation journey”.

During the initial phase of the launch, customers have started experiencing the benefits of the portal, with a more efficient turnaround time and expedited resolution. The portal is designed to be intuitive and hosts several self-serve options making it user-friendly.

Some important benefits of the portal are as under:

Accurate collection of essential information: The new customer service portal automatically prompts the customer for specific information efficiently, and enables customers to access tailored data, request services and raise concerns directly on the website.

Intuitive classification system: The user-friendly classification system let customers choose from five categories—Baggage, Flying Returns, Refunds, Compliments and Suggestions, and Others (Query, Request, Feedback). On submission, the customers receive a unique case identification number, allowing them to track the progress of their case in real-time.

Track the status of any request: This one-of-its-kind, industry-leading feature equips customers with a unique case ID and enables them to track the real-time status of their case online, making the process very transparent and convenient.

Integrated FAQs: An intelligent FAQs section, tailored to customer needs at each step of the process, further adds to the portal’s ease of use.

Chennai,25th May 2023: MGM Healthcare, a multi-specialty quaternary care hospital in the heart of Chennai is proud to announce the recent feat by the Department of ENT. Prof. Dr. Sanjeev Mohanty, HOD ENT, Head & Neck Surgery, MGM Healthcare has performed three consecutive successful cochlear implant surgery on children with congenital deafness within 24 hours, enabling them to regain their quest for hearing and speech abilities.All the 3 cochlear implantations had complex anatomical challenges for the surgeon to overcome to achieve successful outcomes

Congenital deafness poses unique challenges for children, affecting their ability to develop speech and communicate effectively. Early intervention plays a crucial role in ensuring that these children can regain their speaking abilities and fully participate in society with strong auditory verbal therapytraining program post procedures. Cochlear implants have emerged as a powerful solution in such cases, allowing individuals to experience sound for the first time and utilize the residual hearing capacity with modern gadgetry and cutting-edge technology.Parents have a vital role to play 24 / 7 for the success of this programme.

Prof. Dr. Sanjeev Mohanty utilized one of the most advanced and globally acclaimed technologies for these cochlear implant surgery. The implants used are MRI compatible, representing a significant advancement in implant technology. Unlike earlier models, these implants feature a wireless sound processor, positioned discreetly behind the ear, eliminating the need for cumbersome cables. Notably, the implants are functional even underwater and are equipped with Bluetooth connectivity, enabling seamless interaction with various devices. The use of rechargeable batteries enhances convenience and accessibility for patients.

Speaking about the successful surgery, Prof. Dr. Sanjeev Mohanty, HOD ENT, Head & Neck Surgery, MGM Healthcare, shared his thoughts on the impact of early intervention in congenital deafness,”Early intervention is vital in addressing congenital deafness, as it allows children to acquire language skills during the critical period of their development. Cochlear implants have proven to be a transformative solution, enabling children to hear and speak, opening up a world of opportunities for them. The advanced technology we employed in this surgery enhances the overall experience for patients and significantly contributes to their quality of life. The cooperation of the family is paramount along with a robust post-surgical auditory verbal therapy session for optimum outcomes.”

Each cochlear implant procedure, encompassing intra-operative surgery, anaesthesia, surgery, and post-operative evaluations, along with audiological inputs before, during& after surgery is extremely vital. The comprehensive implant audiology measuresensured that each child received personalized care, maximizing the effectiveness of the cochlear implants.

MGM Healthcare continues to pave the way for cutting-edge interventions and advancements in the field of ENT prioritizing early detection and intervention for congenital deafness. The hospital remains committed to transforming lives through compassionate care and innovation

India,25th May 2023 — Roland-Garros 2023, the must-attend clay court tennis event, takes place from May 22 to June 11 in Paris. For its fifth consecutive year as premium partner of the tournament, OPPO will once again capture inspirational moments on and off the court using its professional imaging technologies and bring them to tennis fans worldwide.

Built on a foundation of shared values, OPPO’s collaboration with Roland-Garros has brought to life the powerful connection between technology and sport, expanding the impact of this exciting sports worldwide over the past four years. OPPO has been using the top-of-the-line professional imaging technologies to capture athletes, fans, and other sparks of excitement on and off the court.

As the world’s most prestigious clay-court event, Roland-Garros is filled with inspirational moments and spirit that inspires generations of tennis fans to follow their passion with more positivity and confidence. OPPO’s own professionalism and the ability to create products with advanced technology perfectly match the professional performances seen day-in, day-out on the courts. Together with Roland-Garros, OPPO looks forward to empowering fans to better witness, experience, and share precious moments throughout the tournament and bringing the charm of the game to the world at Roland-Garros 2023.

During the tournament, OPPO will once again host the RG x OPPO Photo Gallery, showcasing inspirational moments captured by OPPO’s latest flagship smartphones including OPPO Find N2 Flip. Through the “Shot of the Day”, OPPO will also continue to bring the best shot or rally to fans through Roland-Garros’s digital platforms every day of the tournament.

With its brand proposition “Inspiration Ahead”, OPPO will work closely with Roland-Garros to bring more passion and inspiration to tennis through its world-leading devices and technologies while empowering global fans to better enjoy and participate in this year’s tournament.

Bengaluru,24th May 2023 Tata Motors, India’s leading commercial vehicle manufacturer, today announced that it has bagged a prestigious order for 50 Magna 13.5-metre buses from Vijayanand Travels. The state-of-the-art Magna buses, known for their superior design and advanced features, will be delivered to Vijayanand Travels in a phased manner, in accordance with the agreed contract terms. These fully built BS6 diesel buses are set to redefine the standards of comfort, fuel efficiency, and reliability in the inter-city transportation sector.

Expressing his enthusiasm, Mr. Shiva Sankeshwar, Managing Director, Vijayanand Travels Private Limited said, “We are thrilled to partner with Tata Motors and induct their state-of-the-art Magna buses into our fleet. These buses align perfectly with our vision of offering a comfortable and reliable travel experience to our valued passengers. We are particularly interested in the Magna buses’ advanced comfort features which will help to ensure the safety and comfort of our passengers and our drivers. We look forward to working with them to provide our passengers with the best possible travel experience and to a successful partnership with Tata Motors.”

Commenting on the occasion, Mr. Rohit Srivastava, Vice President, Product Line – Buses, Tata Motors said, “We are excited to partner with Vijayanand Travels and provide them with our best-in-class Magna buses. This order further strengthens our commitment to delivering exceptional quality, performance, and customer satisfaction. We are confident that our buses will not only meet, but exceed the expectations of Vijayanand Travels and its esteemed passengers. We have a long history of providing high-quality, reliable vehicles to the transportation industry, engineered specifically as per the customers’ needs. We are confident that our partnership will be a fruitful one for both parties.”

The 13.5-metre Tata Motors Magna bus is equipped with the futuristic Cummins 6-cylinder engine which delivers exceptional performance. ABS and anti-roll bar provide passengers with total peace of mind while the parabolic leaf-spring and rear air suspension guarantee superior comfort throughout the journey. The bus is equipped with advanced technological amenities like a gear shift advisor and Tata Motors’ Fleet Edge connectivity system. Tata Motors is committed to quality as well as, unparalleled passenger comfort, exceptional fuel efficiency, and economical total cost of ownership. Tata Motors Magna bus comes with a warranty of 4 years / 4 lakh kilometres.

Mumbai,24th May 2023 – HMD Global, the home of Nokia phones, today launches the new Nokia C32, the first smartphone in the popular C-series range with a 50MP Dual camera, bringing advanced imaging to an even more affordable price point. Arriving with the latest Android 13 in a new, refreshed design, it has a toughened glass finish for a premium feel.

Ravi Kunwar, VP- India & APAC, HMD Global: “After the successful recent launch of the Nokia C22, we’re thrilled to introduce the Nokia C32 delivering reliable performance, stunning visuals, and long-lasting battery life. The success of the Nokia C-series in India motivates us to continue to offer great value and innovation in this segment. Moreover, we believe that value should not sacrifice design, so we have included a toughened glass finish usually seen in more premium designs to ensure that it looks as good as the pictures it takes.”

A revolution in affordable design

Bringing a refreshed design with a toughened glass back, dual tone finish and elegant straight sidewalls, it takes C-series into a new age of Nordic premium. A bright 6.5’’HD+ display is wrapped in a choice of three bold colours, Charcoal, Breezy Mint, or Beach Pink, all with matching accent details.

Affordable imaging brought to new heights

The 50MP AI dual main camera and 8MP selfie camera are supported by powerful imaging algorithms to get the most out of the hardware. Capturing more light than ever before and equipped with a bespoke night mode on both the front and rear cameras, Nokia C32 gives impressive pictures in any lighting conditions.

Android 13 right out the box

Enjoy Android 13 benefits straight away and customise apps to match your wallpaper, to make Nokia C32 unique to your style. From per-app language preferences to cross-device copy and paste, the versatile features let you navigate everything from work to entertainment quicker.

Being part of the C-series family comes with reassurances on durability and longevity

Toughened glass front and back, a robust metal chassis for extra support on the inside, and IP52-rated protection safeguards Nokia C32 from scratches, drops, and the daily wear and tear. On the inside, app hibernation and Super Battery Saver help Nokia C32 last up to three days1 on a single charge. To keep your data safe, two years of security updates2 come as standard for C-series. And for the extra piece of mind the device comes with one year replacement Guarantee.

Smoother app usage with memory extension3

Nokia C32 also comes with 3GB of extra virtual RAM with memory extension3 for smoother app usage. And like all Nokia phones, you get smartphone experience with less bloatware, so you have more space for the things that matter most.

Pricing, availability and accessories

Nokia C32 is available in India starting today at your nearest retailer, Nokia.com. Nokia C32 comes in Charcoal, Breezy Mint, and Beach Pink colourways with 7GB + 64GB and 7GB + 128 GB storage and memory configurations at INR 8999 and INR 9499 respectively.

Jio Partner Offer: Nokia also brings benefits for Jio Plus (Postpaid) users on the INR 399 plan, which provides 75GB monthly data + 3 add-on SIMs. Customers can give a missed call on 70000 70000 for Jio SIM home delivery.

Jio Plus(Postpaid) Nokia phone users will get special benefits worth up to INR 3,500 as 100 GB additional Data (10 GB Additional Monthly Data for 10 months) worth INR 1000 and additional coupons worth up to INR 2500 in the form of:

i) 3 month EazyDiner subscription worth INR 700

ii) INR 750 off on flights over INR 4500 on Ixigo

iii) 3 months ET Prime Subscription worth INR 1100 at INR 49 only.

Bengaluru, 24th May 2023: Royaloak Furniture, one of India’s leading furniture brand, has taken the non-traditional route to promote its summer offers and in the process increase brand awareness. To reach working professionals in Bangalore, Delhi, Chennai, and Hyderabad, Royaloak recently launched a strategy of advertising on buses, autos, metros and mobile vans to create a greater brand recall among its target audience in everyday commute.

The strategy is to invoke curiosity for their summer sale, which was mirrored in the ads. The brand wants to position itself as a retail store that sells well-crafted and high-quality furniture.

Speaking about this campaign, Mr. Vijai Subramaniam, Founder & Chairman, Royaloak Furniture, says, “We are thrilled with the results of our campaign. Our innovative approach has helped us reach out to our target audience and promote our summer sale offer effectively. We believe that our unique and hard-hitting approach has succeeded in creating a strong impression and recall in our customers’ minds serving our ultimate objective. We are confident that this campaign will help us increase our overall brand awareness and drive sales.”

Expressing similar views, Mr. David James Karambekar, Country Head of Marketing, Royaloak Furniture says, “ Since non-traditional marketing relies on many unknown factors, it is important for any campaign to undergo careful planning. Developing a comprehensive marketing plan does not make this strategy any more predictable, but it can help focus efforts and maximize the chances for success. The first step of the plan is to define the target audience. The next step will be to pick the non-traditional marketing strategy that will be used. The approach for choosing non-traditional advertising options such as bus branding, auto branding, metro advertising, and the mobile van was based on the fact that our target group was always on the move, traveling to work or meetings, and would spend a large amount of time on public transport. This way we would attract our audience’s attention throughout their everyday commute by targeting these non-traditional ad possibilities, providing a strong impression and recall value.

The campaign lasted for 60 days in Bengaluru, Delhi, Chennai, and Hyderabad. The campaign had an impact on our sales and drove more visitors to the stores. We have gained a deeper understanding of our customers’ emotions, needs, and how to consistently refresh our selection to serve them better.”

Royaloak Furniture offers an unparalleled variety of furniture, ranging from living room furniture to outdoor furniture, along with bedroom and utility furniture, all of superior quality and supreme comfort. The collection comprises imported items from countries like Malaysia, Indonesia, China, Vietnam, Sri Lanka, Taiwan, Thailand, and Turkey, and is renowned for its exquisite designs that are available at unbeatable prices.

Mumbai,24th May 2023: The Harish Jagtani Foundation (HJ Foundation) has responded swiftly to the recent devastation caused by floods and landslides in South Kivu province of the eastern Democratic Republic of Congo, where over 400 individuals died or were injured and missing in the villages of Bushushu and Nyamukubi in the hills overlooking Lake Kivu. The HJ Foundation team of 20 dedicated volunteer doctors, nurses and support staff arrived at the site to provide immediate aid to the disaster-struck populace.

The HJ Foundation provided 80 tons of essential supplies—including food, drinking water and medicines, besides kits containing the basic necessities of life. In addition to this, mobile clinics were set-up providing medical care and assistance to over 250 individuals on a daily basis, with the dedicated medical team attending to their needs. The clinics are operational daily.

The primary objective of this herculean effort was to provide immediate and life-sustaining support to the affected people and help them overcome the trauma they were experiencing. By providing essential relief and support to the affected communities in the South Kivu floods, the HJ Foundation aims to make a meaningful difference and help rebuild lives affected by this tragic disaster.

While the Congolese government, on its part, has promised relocation of the victims, the HJ Foundation’s contribution provides the vital immediate support for the sustenance of life. The foundation’s team will also work to help people come out of the shock and assist in their recovery process in every way.

The HJ Foundation focuses on providing humanitarian aid in the Democratic Republic of Congo, particularly to vulnerable individuals. Through its extensive hospital facilities, the HJ Foundation provides free prostheses and offers access to its dialysis and ophthalmology centre, prioritizing the health and well-being of those in need.

In his new role, Saurav will be responsible for charting and executing the sales strategy of the hotels, driving revenue growth, and exploring new business opportunities.

Saurav brings with him a wealth of experience in the hospitality industry, having held various leadership positions throughout his career. Prior to joining NHCC and HICC, he served as Director of Sales at Le Meridien Hyderabad and was previously associated with HICC as Associate Director of Sales. He has also worked with Taj Mahal Palace and Grand Hyatt Mumbai.

A dynamic and results-driven leader, Saurav is known for his ability to generate revenue growth and provide top-notch guest experiences. His appointment marks a significant addition to the NHCC and HICC team and is expected to propel the hotels to new heights of success and productivity. His extensive experience and deep understanding of the MICE market will be instrumental in attracting and catering to large-scale events, conferences, and exhibitions.

Commenting on the appointment, Mr. Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, said, “We are delighted to welcome Saurav back to the NHCC and HICC family. With his extensive industry experience and focus on business expansion, we are confident that he will make a significant contribution to our success and growth.”