Business Wire India

NIIT StackRoute, a leading digital capability-building venture of NIIT Limited, today announced the launch of its latest position paper, “The Experience Age Imperative: Composable CRM, Real-Time Orchestration and Governed GenAI in the Flow of Work,” outlining a new architectural blueprint for CRM and contact centre modernization in the AI era.

 

In response to the structural shifts reshaping enterprise customer engagement, the paper introduces the concept of the Customer Success Architect, a new enterprise role designed to bridge strategy, architecture, governance, and measurable CX outcomes. The framework integrates CRM Enterprise Solution Architect, Contact Centre CX Architect, and AI-Centric CRM Adoption Architect to help organizations redesign their operating models and embed GenAI safely, resiliently, and at scale.

 

As enterprises accelerate AI deployments across CRM and contact centre platforms, NIIT StackRoute has warned that legacy architecture models are struggling to absorb the complexity of GenAI-driven workflows, risking fragile integrations, compliance exposure, and declining technology adoption. The paper argues that about 55% of CRM projects fail to meet their objectives, and CRM modernization initiatives are failing when treated as IT upgrades rather than operating model redesigns.

 

Citing Gartner research, nearly 45% of customer service representatives avoid adopting new technologies, often due to legacy system overlaps and poor workflow integration. At the same time, about 67% of businesses have reported adopting GenAI, embedding it into case handling, quality monitoring, supervisor decision support, and next-best-action engines, effectively transforming AI from a chatbot layer into a workflow intelligence backbone.

 

India’s Global Capability Centre (GCC) ecosystem, which currently employs nearly 1.9 million professionals and is projected to exceed 2.2 million by 2026, is at the forefront of this shift. However, the paper warns that enterprises embedding GenAI without architecture-first governance frameworks risk:

 

• Integration brittleness and escalating technical debt:

• AI decision drift without auditability
• Compliance and data privacy vulnerabilities
• Workforce disengagement due to workflow complexity

 

The India GCC CRM market currently valued at USD 1.8 bn in 2025, is  projected to USD 3.67 billion by 2034 (CAGR 8.5%), for resilient, governed, and scalable CRM modernization frameworks has never been more critical. Source

 

Dr. Vishnupriya Raghavan, Senior Vice President & Business Head – Enterprise IT Business, StackRoute, NIIT Ltd., said, “Enterprises that go beyond simply adding AI copilots to legacy CRM stacks — and instead rethink the operating model beneath them — unlock sustainable productivity and resilience. AI in CRM is no longer just a feature upgrade; it’s an architectural opportunity.”

 

Pankaj Jathar, Chief Executive Officer, NIIT Ltd., said, “CRM and contact centres are becoming enterprise operating systems for growth and trust. Without governance, resilience engineering, and defensible decision frameworks, AI-enabled CX transformations may struggle to scale.”

 

The paper highlights that incremental platform upskilling is insufficient in the LLM-powered era. Legacy flow-based bot designs are breaking under agentic orchestration and real-time personalization demands. Instead, organizations require a new class of enterprise-aware architects capable of designing composable CRM ecosystems, embedding AI with human-in-the-loop safeguards, and ensuring observability, security, and regulatory compliance by design.

As regulators globally tighten scrutiny around algorithmic accountability and data privacy, and as AI adoption accelerates in financial services, telecom, and retail sectors, the paper positions architecture maturity as a critical determinant of long-term CX competitiveness.

To read the position paper, click here.

Business Wire India

IQM Finland Oy, a global leader in full-stack superconducting quantum computers (“IQM”, “IQM Quantum Computers” or the “Company”), and Real Asset Acquisition Corp. (Nasdaq: RAAQ), a special purpose acquisition company (“RAAQ”), announced that they will host a conference call to discuss their recently announced business combination, including certain transaction highlights.

 

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260227472716/en/

 

 

 

As previously disclosed, on February 23, 2026, IQM and RAAQ announced they have entered into a definitive business combination agreement, which will result in IQM becoming a public company and listing American Depositary Shares on one of the two leading U.S. stock exchanges. The transaction provides funding with the aim to accelerate IQM’s technology and commercial development towards fault-tolerance quantum computing, further advancing its position as a leading provider of quantum computers.

 

Headquartered in Finland, IQM is also considering a dual listing that would see the trading of IQM’s ordinary shares on the Helsinki stock exchange, which would be expected to take place following the completion of this transaction.

 

 

IQM is a quantum computing company that builds full stack, open-architecture systems that can be deployed on-premise or accessed via the cloud. IQM operates a vertically integrated business model, boasting a unique combination of proprietary infrastructure from their own chip design tool and software developer platform to a quantum chip fab, assembly line and data centre, allowing the company to accelerate its innovation cycles, deliver best-in-class quantum computing to its customers and enabling the quantum ecosystem to grow.

 

 

Please see the conference call information below:

 

 

Conference Call Information

 

 

Management of IQM and RAAQ will host an investor conference call to discuss the proposed transaction and review an investor presentation. Interested investors will be able to access a recording of the conference call by visiting https://meetiqm.com/investors/. A transcript of the call will also be filed by RAAQ with the Securities and Exchange Commission (the “SEC”).

 

 

About IQM Quantum Computers

 

 

IQM Finland Oy (“IQM”, “IQM Quantum Computers”, “Company”) is a global leader in superconducting quantum computers. IQM provides both on-premises full-stack quantum computers and a cloud platform to access its systems. IQM customers include leading high-performance computing centres, research laboratories, universities, and enterprises that require full access to quantum hardware and software. IQM has over 300 employees, with headquarters in Finland and a global presence including France, Germany, Italy, Japan, Poland, Saudi Arabia, Spain, Singapore, South Korea, Taiwan, UK and the United States.

 

 

About Real Asset Acquisition Corp.

 

 

Based in Princeton, NJ, Real Asset Acquisition Corp. is a Nasdaq-listed (Nasdaq: RAAQ) special purpose acquisition company formed for the purpose of effecting a merger, share exchange, asset acquisition, share purchase, reorganization, or similar business combination with one or more businesses. The RAAQ team includes seasoned quantum computing experts with deep technical and industry experience.

 

 

Additional Information About the Proposed Transaction and Where to Find It

 

 

In connection with the proposed business combination, IQM intends to file with the SEC a registration statement on Form F-4 (the “Registration Statement”), which will include a preliminary proxy statement of RAAQ and a preliminary prospectus of IQM, and after the Registration Statement is declared effective by the SEC, RAAQ will mail the definitive proxy statement/prospectus relating to the proposed business combination to its shareholders as of a record date to be established for voting at the extraordinary general meeting of its shareholders (the “Extraordinary General Meeting”). The Registration Statement, including the proxy statement/prospectus contained therein, will contain important information about the proposed business combination and the other matters to be voted upon at the Extraordinary General Meeting. This communication does not contain all the information that should be considered concerning the proposed business combination and is not intended to provide the basis for any investment decision or any other decision in respect of such matters. RAAQ and IQM may also file other documents with the SEC regarding the proposed business combination. RAAQ’s shareholders and other interested persons are advised to read, when available, the Registration Statement, including the preliminary proxy statement/prospectus contained therein, the amendments thereto and the definitive proxy statement/prospectus and other documents filed in connection with the proposed business combination, as these materials will contain important information about RAAQ, IQM and the proposed business combination. Shareholders may obtain copies of the Registration Statement, including the preliminary or definitive proxy statement/prospectus contained therein, and the other documents filed or that will be filed by RAAQ and IQM with the SEC, once available, without charge, at the SEC’s website located at www.sec.gov.

 

 

Forward-Looking Statements

 

 

This communication includes “forward-looking statements” within the meaning of the U.S. federal securities laws and “forward-looking information” within the meaning of applicable non-U.S. securities laws (collectively, “forward-looking statements”). Forward-looking statements may be identified by the use of words such as “estimate,” “plan,” “project,” “forecast,” “intend,” “will,” “expect,” “anticipate,” “believe,” “seek,” “target,” “continue,” “could,” “may,” “might,” “possible,” “potential,” “predict” or similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements are based upon current estimates and assumptions that, while considered reasonable by IQM and its management, and RAAQ and its management, as the case may be, are inherently uncertain. These statements include: projections of market opportunity and market share; estimates of customer adoption rates and usage patterns; projections regarding the Company’s ability to commercialize new products and technologies; projections of development and commercialization costs and timelines; expectations regarding the Company’s ability to execute its business model and the expected financial benefits of such model; expectations regarding the Company’s ability to attract, retain and expand its customer base; the Company’s deployment of proceeds from capital raising transactions; the Company’s expectations concerning relationships with strategic partners, suppliers, governments, state-funded entities, regulatory bodies and other third parties; the Company’s ability to maintain, protect and enhance its intellectual property; future ventures or investments in companies, products, services or technologies; development of favorable regulations affecting the Company’s markets; the successful consummation and potential benefits of the proposed business combination and expectations related to its terms and timing; the stock exchanges on which the securities of the Company are expected to trade; proceeds from the business combination and related PIPE; funds received by the combined company from RAAQ’s trust account and redemptions by RAAQ’s public shareholders; the Company’s ability to commercialize its hardware and software; the expectation that the Company is building the sovereign infrastructure that allows quantum ecosystems to grow; and the potential for the Company to increase in value.

 

 

These forward-looking statements are provided for illustrative purposes only and are not intended to serve as, and must not be relied on as, a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and will differ from assumptions, many of which are beyond the control of the Company and RAAQ.

 

 

These forward-looking statements are subject to known and unknown risks, uncertainties and assumptions that may cause the actual results of the Company following the proposed transaction, levels of activity, performance, or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such statements. Such risks and uncertainties include: that the Company is pursuing an emerging technology, which faces significant technical challenges and may not achieve commercialization or market acceptance; the Company’s historical net losses and limited operating history; the Company’s expectations regarding future financial performance, capital requirements and unit economics; the Company’s use and reporting of business and operational metrics; the Company’s competitive landscape; the Company’s dependence on members of its senior management and its ability to attract and retain qualified personnel; the potential need for additional future financing; the Company’s concentration of revenue in contracts with government or state-funded entities; the Company’s ability to manage growth and expand its operations; potential future acquisitions or investments in companies, products, services or technologies; the Company’s reliance on strategic partners and other third parties; the Company’s ability to maintain, protect and defend its intellectual property rights; risks associated with privacy, data protection or cybersecurity incidents and related regulations; the use, rate of adoption and regulation of artificial intelligence and machine learning; uncertainty or changes with respect to laws and regulations; uncertainty or changes with respect to taxes, trade conditions and the macroeconomic environment; the Company’s ability to maintain internal control over financial reporting and operate a public company; the possibility that required shareholder and regulatory approvals for the proposed transaction are delayed or are not obtained, which could adversely affect the combined company or the expected benefits of the proposed transaction; the risk that shareholders of RAAQ could elect to have their shares redeemed, leaving the combined company with insufficient cash to execute its business plans; the occurrence of any event, change or other circumstance that could give rise to the termination of the business combination agreement; the outcome of any legal proceedings or government investigations that may be commenced against the Company or RAAQ; failure to realize the anticipated benefits of the proposed transaction; the ability of IQM to issue equity or equity-linked securities in connection with the proposed transaction or in the future; and other factors described in RAAQ’s and the Company’s filings with the SEC. These forward-looking statements are based on certain assumptions, including that none of the risks identified above materialize; that there are no unforeseen changes to economic and market conditions, and that no significant events occur outside the ordinary course of business. Additional information concerning these and other factors that may impact such forward-looking statements can be found in filings made and to be made by the Company and RAAQ with the SEC, including under the heading “Risk Factors.” If any of these risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. In addition, these statements reflect the expectations, plans and forecasts of the Company’s and RAAQ’s management as of the date of this communication; subsequent events and developments may cause their assessments to change. While the Company and RAAQ may elect to update these forward-looking statements at some point in the future, they specifically disclaim any obligation to do so, unless required by applicable securities laws. Accordingly, undue reliance should not be placed upon these statements.

 

 

In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this communication, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely upon these statements. An investment in RAAQ is not an investment in any of RAAQ’s founders’ or sponsors past investments, companies, or affiliated funds. The historical results of those investments are not indicative of future performance of RAAQ, which may differ materially from the performance of RAAQ’s founders’ or sponsors past investments.

 

 

Participants in the Solicitation

 

 

RAAQ, the Company and certain of their respective directors, executive officers and other members of management and employees may, under SEC rules, be deemed to be participants in the solicitation of proxies from RAAQ’s shareholders in connection with the proposed transaction. Information regarding the persons who may, under SEC rules, be deemed participants in the solicitation of RAAQ’s shareholders in connection with the proposed transaction will be set forth in the Registration Statement, including the proxy statement/prospectus contained therein, when it is filed with the SEC. You can find more information about RAAQ’s directors and executive officers in RAAQ’s final prospectus related to its initial public offering filed with the SEC on April 30, 2025 and in the subsequent Annual and Quarterly Reports on Form 10-Q filed by RAAQ with the SEC. Shareholders, potential investors, and other interested persons should read the Registration Statement, including the proxy statement/prospectus contained therein, carefully when it becomes available before making any voting or investment decisions. You may obtain free copies of these documents from the sources described above.

 

 

No Offer or Solicitation

 

 

This communication does not constitute an offer to sell or the solicitation of an offer to buy any securities, or a solicitation of any vote or approval, nor shall there be any sale of securities in any jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such jurisdiction, including any European Economic Area member state or the United Kingdom. This communication is not, and under no circumstances is to be construed as, a prospectus, an advertisement or a public offering of the securities described herein in the United States or any other jurisdiction. No offer of securities shall be made except by means of a prospectus meeting the requirements of Section 10 of the Securities Act of 1933, as amended, or exemptions therefrom. Any potential dual listing of IQM’s ordinary shares on the Helsinki stock exchange referred to in this communication would be made by means of a prospectus as set out in the EU Prospectus Regulation. INVESTMENT IN ANY SECURITIES DESCRIBED HEREIN HAS NOT BEEN APPROVED BY THE SEC OR ANY OTHER REGULATORY AUTHORITY NOR HAS ANY AUTHORITY PASSED UPON OR ENDORSED THE MERITS OF THE OFFERING OR THE ACCURACY OR ADEQUACY OF THE INFORMATION CONTAINED HEREIN. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.

 

 

 

 

View source version on businesswire.com: https://www.businesswire.com/news/home/20260227472716/en/

 

Business Wire India

• Named No. 1 in the country in list of ‘World’s Best Hospitals 2026’
• Among top global healthcare institutions for the seventh year running

 

Medanta – The Medicity, Gurugram, operated by Global Health Limited, has been ranked the No. 1 hospital in India in Newsweek’s prestigious ‘World’s Best Hospitals 2026’ rankings, conducted in partnership with Statista Inc. This marks the seventh consecutive year that Medanta has featured among the world’s leading hospitals, reaffirming its leadership in healthcare excellence.

 

The 2026 rankings evaluated 2,500+ hospitals across 32 countries, including India, Australia, Canada, Germany, Japan, Singapore, the United Kingdom, and the United States. The assessment was based on recommendations from thousands of medical experts, patient experience data, hospital quality metrics, and a Patient-Reported Outcome Measures (PROMs) Implementation Survey — ensuring a comprehensive and patient-centric evaluation framework.

 

Sharing his thoughts on the achievement, Dr. Naresh Trehan, Chairman and Managing Director, Medanta, said, “Being recognized as the No. 1 hospital in India is a testament to our unwavering commitment to clinical excellence, innovation, and patient-centric care. At Medanta, we continuously strive to pioneer advanced therapies, adopt cutting-edge technologies, and improve outcomes while making world-class healthcare accessible to all, in line with our guiding philosophy ‘Har Ek Jaan Anmol’, meaning ‘Every Life Is Invaluable’.”

 

Medanta’s continued recognition underscores its steadfast focus on medical innovation and digital transformation. Through strategic investments in AI, robotics, and automation, the hospital integrates advanced infrastructure with cutting-edge technologies to enhance clinical outcomes and patient experience. It remains committed to advancing research, pushing medical frontiers, and delivering high-quality, accessible healthcare to patients across India and beyond.

 

Link to the survey: https://rankings.newsweek.com/worlds-best-hospitals-2026

Business Wire India

Kioxia Holdings Corporation (TOKYO:285A), a world leader in memory solutions, today announced the appointment of Yoshihiko Kawamura as Chief Financial Officer (CFO), effective April 1, 2026.

 

Mr. Kawamura brings extensive international experience to Kioxia, having held assignments at Mitsubishi Corporation’s U.S. headquarters, served as General Manager of its Chicago office, and completed a tenure at the World Bank. At Hitachi, Ltd., he held senior leadership positions, including Chief Strategy Officer (CSO), Chief Financial Officer (CFO), and Chief Risk Management Officer (CRMO), where he was instrumental in leading the company’s management reforms. Since joining Kioxia as Executive Vice President in June 2025, Mr. Kawamura has worked closely with the executive team to advance the business through strategic capital and financial planning.

 

 

Following its initial public offering on the Prime Market of the Tokyo Stock Exchange in December 2024, Kioxia is entering a new phase of growth characterized by business expansion and financial improvement. Under this new leadership, the company will pursue sustainable growth and enhanced financial soundness to drive long-term corporate value.

 

 

Comment from Nobuo Hayasaka, President and CEO:
“As Kioxia enters this new phase, I am confident our growth will be further solidified with Mr. Kawamura as CFO. His extensive leadership experience and outstanding knowledge in capital and financial strategy will be invaluable to our executive team.”

 

 

Comment from Yoshihiko Kawamura, incoming Chief Financial Officer:
“I am honored to take on this important role. I am committed to working with the management team to further enhance our corporate value and deliver on the expectations of our stakeholders for continued business growth.”

 

 

* This announcement has been prepared to provide information on our business and does not constitute or form part of an offer or invitation to sell or a solicitation of an offer to buy or subscribe for or otherwise acquire any securities in any jurisdiction or an inducement to engage in investment activity nor shall it form the basis of or be relied on in connection with any contract thereof.
* Information in this document, including product prices and specifications, content of services and contact information, is correct on the date of the announcement but is subject to change without prior notice.

 

 

About Kioxia

 

 

Kioxia is a world leader in memory solutions, dedicated to the development, production and sale of flash memory and solid-state drives (SSDs). In April 2017, its predecessor Toshiba Memory was spun off from Toshiba Corporation, the company that invented NAND flash memory in 1987. Kioxia is committed to uplifting the world with “memory” by offering products, services and systems that create choice for customers and memory-based value for society. Kioxia’s innovative 3D flash memory technology, BiCS FLASH™, is shaping the future of storage in high-density applications, including advanced smartphones, PCs, automotive systems, data centers and generative AI systems.

 

 

 

 

View source version on businesswire.com: https://www.businesswire.com/news/home/20260227273226/en/

 

Business Wire India

Art of Time announces the launch of CIRCA, a new experiential luxury retail concept that reimagines how premium watches are discovered, understood, and owned in India. Designed as a gateway into the world of fine watchmaking, CIRCA brings together iconic global timepiece brands within an immersive, story-led environment that celebrates craftsmanship, personal milestones, and individual journeys with time.

Derived from the Latin word meaning “around” or “approximately,” and widely used in horology to mark moments in history, CIRCA reflects the brand’s philosophy of time as the hero. More than a retail destination, CIRCA is conceived as a space where watches become markers of identity, celebrating first luxury purchases, meaningful milestones, and lifelong collecting journeys.

As India’s luxury market continues to mature, a new consumer mindset is emerging, one that values meaning over status and experience over transaction. Today’s buyers are equally driven by curiosity, emotional connection, and accessibility as they are by heritage and craftsmanship. CIRCA is designed to meet this shift head-on, offering a welcoming, confidence-led environment for both seasoned collectors and first-time luxury watch buyers.

Rooted in the legacy and expertise of Art of Time, CIRCA bridges the gap between aspiration and ownership. The experience is built on four core pillars; inclusive, trustworthy, delightful, and refined, ensuring that every visitor feels guided rather than gated. Whether someone is purchasing their first luxury watch or adding to a growing collection, CIRCA places education, storytelling, and personal relevance at the centre of the journey.

A key element of CIRCA’s offering is Chronica, a proprietary digital discovery layer designed to personalise the customer experience. Acting as a digital companion, Chronica helps decode individual preferences, milestones, and styles, guiding customers through their watch journey in an intuitive and meaningful way.

By combining human expertise with thoughtful technology, CIRCA makes luxury watch buying feel approachable, informed, and deeply personal.

From concierge led private consultations and curated showcases to phygital touchpoints and community-driven events, CIRCA moves beyond traditional retail formats to create a cultural ecosystem where horology intersects with lifestyle, emotion, and self-expression.

Speaking on the launch, Gaurav Bhatia, Co-Founder & Director, Art of Time, said: “Most of us remember our first luxury watch and the feeling behind it. With CIRCA, we wanted to recreate that for a new generation of watch buyers. It’s not just about collecting watches, but also about assisting people in discovering this milestone, their personal style, and their own relationship with time.”

Bharat Kapoor, Co-Founder & Director, Art of Time, added: “Art of Time has always been built on trust and relationships, and CIRCA is a natural extension of that. It’s designed to make fine watchmaking feel more approachable, especially for a new generation taking their first step into luxury.”

“As part of its expansion roadmap, CIRCA launched its first store in Noida, followed by a Rado boutique opening in Ahmedabad in March 2026, with more locations planned across key urban markets, premium malls, and high-street locations. Each space is envisioned as an immersive destination, reflecting CIRCA’s focus on thoughtful design, curated discovery, and long-term engagement with India’s evolving luxury consumer.”

At its heart, CIRCA represents a new feather in Art of Time’s cap, one that builds on the group’s legacy while shaping the future of luxury watch retail in India. A place where heritage meets innovation, where watches tell stories, and where every journey with time begins.