Archives March 2024

Moira Beauty is a testament to the seamless fusion of Eastern beauty wisdom and Western color cosmetics artistry. Born amidst the glitz and glamor of the city’s diverse beauty landscape, Moira Beauty emerged with force in the world of makeup and skincare.

Ekta Cosmetics is now joining hands with Nykaa to launch Moira on their platform following an overwhelming response from the Indian audience. Moira is all set to make waves on Nykaa, one of the country’s premier omnichannel beauty and lifestyle e-tailers, catering to a more niche audience. This collaboration with Nykaa marks a significant milestone for Moira Beauty in India, elevating its presence to the next level.

Mr. Ravi Mittal, Managing Director of Ekta Cosmetics Ltd. expressed his enthusiasm about the partnership, stating, “We are thrilled about this collaboration as it will enable more customers to join the Moira family. Many have already experienced and loved our premium products and services, and Nykaa will further amplify the same. We are looking forward to growing even more in the Indian market.”

India,28th March 2024 GoTo, the company making IT management, support, and business communications easy, today unveiled significant enhancements to its solutions with the introduction of AI innovations and more than 60 new offerings, capabilities, and features throughout its portfolio. These newest innovations and offerings further establish GoTo as an essential partner that helps businesses boost productivity and deliver an exceptional customer and employee experience.

“GoTo prides itself on creating innovative solutions to real-world problems. We’re thrilled to again deliver on our promise of making IT and business communications effortless and exceptional with the announcement of new cutting-edge AI innovations and more than 60 new capabilities,” says Olga Lagunova, Chief Product and Technology Officer, GoTo. “These significant enhancements empower businesses and employees to excel with new AI-powered features, build customer trust, create advocates, and enhance team performance.”

Among the many new capabilities introduced today are a breadth of AI-powered innovations and offerings that deliver new intelligence, insights, and automation for businesses of any size. Building on the recently announced GoPilot for GoTo Resolve, GoTo’s product teams and AI Center Of Excellence continue to harness the power of generative AI and large language models to transform how businesses engage, empower, and support their customers and employees.

GoTo’s newest AI-powered offerings and capabilities include:

• AI screen translation: AI Screen Translation, a cutting-edge tool within LogMeIn Rescue, instantly detects and translates text on the user’s screen into the agent’s preferred language, allowing agents to support users worldwide and lowering support costs while improving the support experience.
• Post-meeting summaries supercharged by AI: AI Meeting Summary provides concise meeting overviews for GoTo Meeting delivered with actionable next steps, freeing up the hosts to focus on post-meeting productivity.

“Many of our latest product innovations, notably the new AI screen translation for LogMeIn Rescue, were inspired by conversations with our network of Global System Integrators (GSIs). GoTo relies on our customers and partners to help us understand the challenges they face, and GSIs play an important role both in sharing insights from their clients and as strategic advisors,” said Mathew Philip, Senior Director & Global Head of GSI Business at GoTo. “By incorporating these insights into our product development, we’re delivering new solutions that help businesses overcome their most pressing obstacles and outpace the competition.”

In addition to its new AI innovations, GoTo released over 60 new features that enhance the customer and IT experience by equipping teams with smarter tools to increase productivity and deliver more value. These include:

• New integrations: Effortlessly integrate call information, SMS, voicemail data, and contacts from GoTo Connect directly with customer relationship management tools, including Salesforce, HubSpot, and Zoho. Integration with Microsoft Teams and Rescue has been enhanced, allowing agents to create, start, and share support sessions with end users directly within Teams.
• Native support of Intel vPro-based devices within Rescue: New exclusive, native integration with Intel Endpoint Management Assistant (EMA) where agents can remotely access out-of-band Intel vPro enabled devices using the same workflow and interface used for regular Rescue sessions without juggling multiple logins.
• Self-healing alerts: Spot and fix problems with self-healing alerts for GoTo Resolve, a vigilant support feature that identifies potential problems and fixes them autonomously, resolving detected issues without human intervention.
• Custom script alerts: Build personalized device alert types within GoTo Resolve and configure thresholds to stay up-to-date on what is most important to keep your fleet running.

With the clock ticking closer to 5 pm on 27th March, excitement continues to mount as fans eagerly await the virtual spectacle that is the BollywoodLife.com Awards 2024. From the comfort of their own homes, and work desks, citizens are invited to join in the celebration of talent, creativity, and resilience that define the Indian entertainment industry in the digital age.

As per one of the Instagram posts of BollywoodLife.com, it has ignited a surge of excitement and speculation among fans. One teaser invites followers to guess the recipient of the Best Actor in a Negative Bollywood Role award, characterizing the role as “So bad that he was good,” sparking engaging discussions over which actor truly embodied this intriguing complexity. In another teaser, fans are prompted to predict the winner of the Best Actress – Web Series category, with the caption teasing “sizzle and sass,” intensifying anticipation as enthusiasts passionately advocate for their favorite leading ladies. Meanwhile, the anticipation for the Performer of the Year (OTT) award is palpable, with a teaser hinting at a nominee with “not one but two amazing performances,” leaving followers eager to discover who will clinch this prestigious title in the digital landscape.

With each teaser adding to the anticipation, the virtual spectacle promises to be an unforgettable celebration of talent and achievement in the world of entertainment.

March 27, 2024 – Kuda Villingili Resort Maldives is a haven for those seeking an unforgettable tropical escape. Situated amidst the breathtaking turquoise waters of the North Malé Atoll, this resort offers an unparalleled setting for relaxation and adventure. It caters to a diverse range of guests, including honeymooners, families, and sunseekers, ensuring that everyone can find their slice of paradise. With its pristine beaches, crystal-clear waters, and lush tropical surroundings, Kuda Villingili Maldives sets the stage for creating cherished memories that will last a lifetime.

Conveniently located just a 30-minute comfortable speedboat ride away from Velana International Airport, Kuda Villingili Maldives offers guests easy access to paradise. Upon arrival, visitors are greeted by the breathtaking beauty of the Maldives, with its crystal-clear waters, white sandy beaches, and lush tropical landscapes.

The accommodations at Kuda Villingili Maldives are designed with both comfort and style in mind. The 75 villas and residences feature an Asian eclectic aesthetic, incorporating local arts and fabrics to create a unique sense of place. The open-plan layout of the spacious villas and suites allows guests to take in the breathtaking views of the Indian Ocean from every angle, whether they’re situated on the sunrise or sunset side of the island.

The resort has meticulously developed its food and beverage concept to offer guests a unique gourmet journey. The main dining venue, known as The Restaurant, serves breakfast in the mornings and transforms into three distinct dining experiences in the evenings: Fire, Earth, and Ocean. Fire is inspired by the traditional American Steakhouse concept, specializing in grilled meats. Earth offers natural and organic culinary delights with flavors from across Asia, while Ocean provides a refined dining experience focused on seafood.

In addition to The Restaurant, The Hawkers presents three separate restaurants: Spice, East, and Med. Spice entices guests with Indian-Arabic fusion dishes, while East offers a fusion of Korean and Thai cuisines. Med brings an Italian-Mediterranean touch to its offerings. One standout among the resort’s dining options is Mar-Umi, the signature restaurant. It is a favorite among guests, serving South American cuisine during lunch and tantalizing Japanese-Peruvian dishes in the evening. Overall, the resort’s culinary offerings promise an unforgettable dining experience, showcasing a fusion of flavors from around the world in a breathtaking setting.

Kuda Villingili Resort Maldives offers guests a unique, experience-driven journey where time and space are redefined. The resort features an idyllic beachfront Spa located on a separate island, providing a sanctuary for relaxation and rejuvenation. For families, the resort boasts the Kuda Fiyo Kids Club, a hub of fun and excitement with tailored activities for children of all ages. One of the Maldives’ longest pools, spanning 150 meters, invites guests to unwind in style with stylish sunbeds, cabanas, and a chic bar encircling the azure expanse. Adventure awaits at Chickens Break, a world-class surfing point accessible from the resort’s shores, renowned for the longest lefts in the Maldives.

At Kuda Villingili, guests can immerse themselves in a tapestry of vibrant celebrations throughout the year. From the exhilarating End of the Year Carnival to the enchanting Lunar New Year festivities and the joyous Easter Fiesta, there’s always something special to commemorate. These celebrations offer a perfect opportunity for guests to come together, embrace the spirit of festivity, and create unforgettable memories against the backdrop of the resort’s stunning surroundings.

With a calendar filled with diverse and lively events, Kuda Villingili Resort Maldives ensures that every visit is infused with warmth, excitement, and a sense of community, making it a truly magical destination year-round.

For more information about Kuda Villingii Resort Maldives, please visit www.kudavillingili.com or contact reservations@kudavillingili.com

By –  Anupma Khetan Customer Experience Evangelist, Sunteck Realty on Mira Road’s Rise as a Premium Luxury Real Estate Destination.

Mira Road’s evolution into a prime location for premium luxury homebuyers showcases its advantageous position, serene atmosphere, and expanding infrastructure. Located in the Western Suburbs of the Mumbai Metropolitan Region (MMR), it stands out with its dynamic social amenities and seamless access to commercial centres, redefining residential luxury.

With a commendable literacy rate of 91%, governed by the Mira-Bhayandar Municipal Corporation, Mira Road is affectionately dubbed ‘The City of Gardens’. The area’s lush landscapes are dotted with nearly 6 lakh trees, alongside 65 gardens and 12 playgrounds, offering residents a verdant lifestyle rare in urban settings. This blend of greenery and urban convenience makes Mira Road a unique proposition for those desiring premium luxury in the lap of nature.

The real estate sector in Mira Road is experiencing a renaissance, buoyed by a robust demand for residential properties. The area’s ability to offer land parcels for greenfield developments, coupled with its strategic connectivity to business districts, has sparked a vibrant growth in the housing market. Mira Road’s real estate palette features a variety of properties, catering to the aspirations of a broad spectrum of buyers, including those seeking premium luxury at relatively competitive prices.

Infrastructure is one of Mira Road’s strongest suits, with exceptional connectivity provided by the Western suburban railway line and the Western & Eastern Express Highways. These transport arteries make it effortlessly accessible, bridging distances to Mumbai’s core and beyond. The locality’s rich social fabric is woven with upscale malls, top-tier healthcare facilities, and reputable educational institutions, further enhancing its attractiveness for premium living.

Adding to Mira Road’s allure are significant investments by the State Government of Maharashtra, earmarked at INR 943 Cr for infrastructural enhancements. The anticipation of metro rail expansions, the coastal road project, MMR Ring Road, and other infrastructural upgrades are poised to revolutionize connectivity, making Mira Road even more desirable by reducing commute times to major employment zones.

The key infrastructure developments in Mira Road are:

1. Metro Rail Projects: Enhancing connectivity with several lines, including Dahisar (E) to Mira Bhayandar, Gaimukh (Thane) to Shivaji Chowk (Mira Road), and a proposed line from Shivaji Chowk (Mira Road) to Virar.

2. Coastal Road: A significant freeway project aimed at improving the connectivity along Mumbai’s western coastline.

3. MMR Ring Road: Includes major connectivity projects like the Mumbai-Trans Harbour Link, Virar-Alibaug Multimodal Corridor, Vasai to Mira-Bhayander Bridge, and the Versova-Virar sea link.

4. Dahisar (W)-Bhayandar (W) Link Road: Planned to ease congestion and enhance connectivity.

5. Other Developments: Including Borivali-Thane tunnel road, a 4-lane Gorai-Mira Bhayandar Road, and the Goregaon-Mulund Link Road.

The local residential market shows a promising trend towards an equilibrium between demand and supply ratio of around 1 (ref ANAROCK report). This shift reflects a broader market evolution, indicating Mira Road’s growing reputation as a premium luxury residential hub. The upward trajectory in property values signals an opportune moment for investors and homebuyers to engage with the market, leveraging the area’s potential for substantial returns.

The strategic investments in infrastructure, coupled with a vibrant real estate market, underline Mira Road’s appeal as a smart choice for discerning investors and homebuyers alike.

Interactions between brands and customers have become more dynamic and personalized, allowing deeper engagements and real-time feedback

Customer experience (CX) has been in focus since the early 20th century. It has now acquired even more importance for businesses in the age of social media. Earlier, CX was largely a one-way street, as businesses utilized marketing tools and competitive pricing to woo customers. In the 21st century, things have changed dramatically.

Importance of CX

With the power of social media, customers now have a greater say in influencing a brand’s reputation. Even a single viral image or video can make a significant impact.The opposite is also true, as brands can utilize social channels to shape perceptions.

Customer experience is a key part of this strategy. The idea is to track customer touchpoints and respond promptly and positively to develop a strong emotional connection. With a dedicated framework to ensure the best possible customerexperiences, businesses can gain an edge over their competitors.

A lot many goals can also be achieved such as customer loyalty and retention, enhanced brand reputation and reduced litigation. Revenue can be increased by implementing dedicated customer-centric programs. With regular feedback and suggestions from customers, businesses can improve their existing products/services and/or launch entirely new ones.

Role of tech in CX

With thousands of engagements every day, tech has emerged as a savior for businesses keen on improving their customer experience. A wide variety of tools are available such as AI-powered chatbots and advanced machine learning algorithms. Voice-based systems with inbuilt AI are another great way to resolve customer issues.

Tech tools can work in a 24/7 environment and significantly reduce the cost associated with customer experience initiatives. Tech has also allowed businesses to access deep insights into customer behavior. It has been playing a key role in helping improve product/service offerings.

Game Changer Series – CX-EX Show 3rd Edition

For folks wanting to get more detailed insights into customer and employee experiences, the CX-EX Show 3rd Edition proved to be the perfect platform. The CX-EX Show 3rd Edition was held on March 14, 2024, at the Radisson Blu, Delhi Airport. The event provided a great opportunity to learn from industry leaders, understand the challenges facing CX-EX fulfillment, discover innovative CX and EX solutions being developed, connect with like-minded professionals and get to know the latest tech tools being used to improve CX-EX.

A large group of prominent industry leaders attended the CX-EX Show 3rd Edition to share their views and experiences. It included top-management executives from leading businesses such as Tata 1MG, PVR Cinemas, Adidas, Bajaj Capital, SBI Card, SAP, Magicbricks, Bata, Cleartrip, Hindware, Ecom Express, Tata Power, Lenovo and Tech Mahindra. The event was sponsored by Uniphore, CS Infocomm, Cleartouch, REZO and SAP. Supporting the event were media partners Silicon India and Newspatrolling.com.

Leading tyre maker Apollo Tyres today announced that it is going to bring its flagship grassroots football programme, United We Play (UWP)to the city of Ranchi. The trials at the city will be held on 30th March at ODM Sapphire School.

The United We Play programme is a grassroots training and talent development initiative going across 16 cities and key countries in Asia Pacific Middle East and Africa (APMEA), supported by Manchester United to encourage young football talent from across the country by giving them a platform to showcase their skills with the objective of motivating aspiring footballers to continue playing and introducing them to global training methodologies.

The fourth edition, which was kickstarted in the presence of former Manchester United and French footballer Louis Saha in Kolkata earlier, promises to be much bigger and better with a year-round programme, reaching out to 16cities pan-India and over 25,000 young footballers across the country.

Over the last couple of months, the programme has already connected over 600 coaches across the country with Manchester United Soccer Schools, where they have received exclusive training and access to the Manchester United curriculum and certificates. MUSS is also in the midst of conducting 4 digital masterclasses with over 2000+ players already engaged through this.

The initial phase of the fourth edition of United We Play will be run by domestic coaches before young footballers get a chance to impress coaches from the Manchester United Soccer School (MUSS). The best performers from across locations will participate in the grand finale of the competition, and winners will get a trip to Manchester, with several experiential activities at Old Trafford and Carrington at Manchester United including a matchday experience, training with the academy team, interaction with the legends and much more.

Louis Saha, while officially kickstarting the activities for the fourth season of United We Play programme, had earlier said during the launch at Kolkata, “I am honoured to have been invited by Apollo Tyres to help launch the fourth season of United We Play. This is a huge opportunity for any up-and-coming footballer, and I would like to thank Apollo Tyres for creating this fantastic opportunity to inspire and develop the next generation of youth footballers. Participants will not only learn to play the Manchester United way but also pick up valuable life skills, such as teamwork, discipline and determination, which will go on to help them in the future.”

The first three seasons were a massive success and received an overwhelming response with over 16,000 players from the country participating in the programme comprising on-ground trials, masterclasses and workshops. The last season saw 7 young footballers, including 4 from India, who got a lifetime opportunity to visit Old Trafford to participate in exciting activities like a match-day experience, training session with Manchester United Soccer School coaches, and a chance to interact with the Club’s Legends.

Leverage.biz, which runs flagship brands LeverageEdu, Fly Finance, and Fly Homes, has appointed former Aakash Educational Services Ltd (AESL) CMO Sushant Kumar as its Chief Marketing Officer. Sushant has also had previous stints at Snapdeal & Lendingkart leading their marketing efforts.

“Thrilled to have Sushant onboard. I have enjoyed the richness of his granularity, which is very much ‘the Leverage DNA’, & that’s why everyone in the leadership is excited to team up with him! Over the last few years, Sushant has proved his mettle while building in the most-watched spaces. He is a rockstar, and I look forward to building Leverage together with him in its next phase!” said Akshay Chaturvedi, Founder & CEO of Leverage.Biz.

This is Leverage’s 2nd announcement of addition to the C-suite after Ex-Amex & Apple Arjun Mehta’s appointment as CFO in January this year.

“I am excited to join the Leverage rocketship. I have been a big fan of Leverage as a business and a brand, having seen it as an outsider. I am excited to join Akshay & team as we go along on this journey to cement Leverage’s position in the industry as a student-first brand loved by millions across the globe.”, said newly appointed Sushant.

BENGALURU, India, 27th March 2024 – CrowdStrike (Nasdaq: CRWD) and HCLTech (NSE: HCLTECH), a leading global technology company, today announced a new strategic partnership to power HCLTech’s managed detection and response (MDR) solutions with the AI-native CrowdStrike Falcon® XDR platform. The partnership will empower HCLTech to deliver the breadth of the Falcon platform, assisting organizations in cybersecurity transformation across devices, identity, cloud, data, next-gen SIEM, and beyond, led and managed by HCLTech.

According to the CrowdStrike 2024 Global Threat Report, cyberattacks are escalating and continue to grow faster, stealthier, and more sophisticated. Generative AI has the potential to amplify adversary activity, arming attackers of all sophistication levels with advanced tradecraft. At the same time, the growing cybersecurity skills gap and lack of resources impact security operations at many organizations, increasing the risk of a data breach. To protect against modern threats, customers need AI-native technology as well as the benefits of a managed security solution to reduce complexity and serve as a force multiplier for security and IT teams. The combination of HCLTech’s world-class MDR experts with the industry-leading Falcon platform delivers the security customers need to stop breaches.

“Delivering a Dynamic Cybersecurity Posture is core to our solutions and engagements, and the partnership with CrowdStrike will further strengthen our commitment to accelerate this journey for our customers,” said Amit Jain, executive vice president and global head of cybersecurity at HCLTech. “The proven CrowdStrike Falcon XDR platform will fuel our existing managed services solutions as we join forces to unleash a powerful defense against cyber threats. This partnership amplifies HCLTech’s leadership in Cybersecurity Services, reinforcing our dedication to delivering a resilient Digital Foundation for our global customers.”

“Organizations across the globe select the AI-native Falcon platform to transform and consolidate their cybersecurity,” said Daniel Bernard, chief business officer at CrowdStrike. “Our partnership with HCLTech extends the reach of the Falcon platform to new customers and markets, expediting spend consolidation and improving operational efficiencies. We’re proud of the success that we’re experiencing with HCLTech and are excited about the opportunity ahead – jointly on a mission to secure the world’s largest enterprises on cybersecurity’s winning platform.”

Mumbai – 27th March 2024: Cream Centre, the iconic vegetarian restaurant, has emerged victorious at the prestigious Swiggy Restaurant Awards 2024. Known for its delectable array of Multi-cuisine vegetarian delights, Cream Centre clinched the coveted title in the Pure Veg, Best Continental Category, showcasing its commitment to culinary excellence and innovation.

Adding to its accolades, Cream Centre also secured the esteemed position ( 4th place ) in the highly competitive North Indian category, further solidifying its status as a culinary powerhouse in the vibrant restaurant scene.

The Swiggy Restaurant Awards recognize and celebrate the finest eateries across various categories, spotlighting exceptional culinary craftsmanship and customer satisfaction. Cream Centre’s outstanding performance underscores its unwavering dedication to providing patrons with unparalleled dining experiences and flavors that tantalize their taste buds.

“We are thrilled and honored to receive such prestigious recognition from the Swiggy Restaurant Awards,” said Rishi Chona, CEO, Cream Centre. “This accolade is a testament to our team’s hard work, creativity, and passion for crafting exceptional vegetarian cuisine. We extend our heartfelt gratitude to our loyal patrons and dedicated team members who are all a part of the Cream Centre family and have made this achievement possible.”

Established in 1958, Cream Centre has been a beloved destination for vegetarians and food enthusiasts alike, offering a diverse menu that blends traditional flavors with contemporary twists. From mouthwatering Continental delights to soul-satisfying North Indian dishes, Cream Centre continues to redefine the vegetarian dining experience with its innovative culinary creations. Cream Center ensures there’s something for everyone to indulge in, catering to all generations – from kids to teenagers, adults, and even grandparents. Whether it’s their famous Chole Bhature, sizzling sizzlers, or tempting desserts, Cream Center offers a diverse range of delicious dishes to satisfy every palate. There are 9 outlets in Mumbai alone right from Chowpatty, Phoenix Palladium, Phoenix Marketcity Kurla, R City Mall Ghatkopar, Shoppers Stop Andheri West, Juhu, Fun Republic Andheri, Thane, and Inorbit Mall Malad. CC caters to 7 States, 1O Cities, and 21 Locations in totality