Archives April 2026

Study reveals Singapore insurers claim digital leadership, but almost all admit legacy technology is holding them back

 

Clearwater Analytics research finds Singapore insurers are bracing for a wave of domestic M&A — making the gap between digital confidence and operational reality a pressing competitive concern 

SINGAPORE, Apr 1, 2026 – Despite 82% of Singapore insurers claiming to be ahead of the competition when it comes to the adoption of digital systems, almost all (98%) admit legacy technology is holding back their business growth — a combination that suggests an industry aware of its constraints but potentially underestimating their long-term competitive consequences, new research from Clearwater Analytics (NYSE: CWAN), the most comprehensive technology platform for investment management, shows.

The study with Singapore based insurance asset management executives at firms with total assets under management of $1.04 trillion found that nearly all (98%) of respondents agreed that older technologies are still driving future strategy and are proving to be a constraint on their businesses. It is a similar story in Hong Kong where the research found 96% believe there is still a reliance on older technologies.

“While Singapore insurers show confidence in their digital progress, our research reveals a concerning gap between perception and operational reality that could impact competitive positioning as the sector consolidates,” said Shane Akeroyd, Chief Strategy Officer and President of Asia Pacific at CWAN. “Our research highlights a critical misalignment between the strategies of Singapore insurers and the operational effectiveness of their current technology stacks that rely on older systems that are increasingly difficult to manage.”

Around 70% said their company’s operating model is too focused on short-term challenges and goals rather than long-term issues facing their organisation.

Hiring people to manage legacy systems is one area that has become increasingly problematic, according to half (50%) of those surveyed, with 8% saying it is a serious problem. While 28% of the executives suggested the problem was relatively minor, none expressed a view that there was no problem with recruitment in the sector.

The technology challenges are also cultural and appear to be rooted in deep organisational resistance. Almost all respondents (96%) said people working in the insurance industry are resistant to change and the adoption of new operating models and systems. Only 4% said this was not an issue.

“There are worrying signs that those working in these businesses lack confidence in the long-term capability of their organisations to deliver their full potential,” continued Akeroyd. “Cultural change is critical for digital transformation and must be addressed if technology rollouts are to be successful.”

Workforce diversity emerges as a critical factor, with almost three quarters (72%) saying problems in the insurance sector are caused by a lack of diversity – not just of people from different backgrounds, but also with different ways of thinking. In Hong Kong just 28% say the same.

The contradiction deepens when examining competitive perceptions. Despite concerns about technology and culture, most respondents (82%) consider their organisation to be ahead of their competitors in terms of their digital transformation journey (10% said they were significantly ahead). None said they were trailing behind their competitors, though 18% did believe they were in line with them.

There was confidence in the flexibility and scalability of operating models being able to meet new challenges. More than nine out of 10 (94%) said their organisation’s models were flexible (26% said very flexible). In Hong Kong, more than three quarters (76%) said their organisation’s models were flexible (28% said very flexible).

Insurers in the Singapore region are braced for a surge in M&A activity in their domestic markets. Almost all (94%) predict a rise in domestic M&A over the next three years, and around 10% predict a dramatic increase.

A focus on growth is the main driver of M&A activity in the region with firms looking for ways to expand quickly. The need to diversify risk and reduce dependence on a single product or market was selected as the second reason for increased M&A activity.

Potential synergies from mergers or acquisitions were rated as the third most important reason ahead of the improved financial capacity of the combined firm. Economies of scale from mergers and acquisitions was ranked fifth as a factor fueling M&A with a desire to eliminate competition ranked last.

“With 94% of Singapore insurers expecting increased M&A activity, those that close the gap between digital confidence and operational reality will be best positioned to lead consolidation  rather than become a target of it – and those that do not may find their operating models are not as flexible or scalable as they had believed,” added Akeroyd.

HCLTech & CrowdStrike Expand Alliance with AI-Powered Threat Exposure Services

Noida,  Apr 1:  HCLTech, a leading global technology company and CrowdStrike  today announced an expansion of their strategic partnership with the launch of Continuous Threat Exposure Management services. This joint offering enables continuous, intelligence-led identification, prioritization and remediation of exposure across endpoints, cloud, identity, applications and data, helping enterprises maintain an always-on view of exposure and address risk in a more structured and timely manner.

As part of this expanded partnership, CrowdStrike and HCLTech combine advanced adversary intelligence with AI‑driven threat detection to operationalize real‑time insights by correlating exposure, threat and cloud posture signals.

Powered by the AI-native CrowdStrike Falcon platform, patented ExPRT.AI and agentic innovation, Falcon Exposure Management rapidly identifies and prioritizes vulnerabilities most likely to be exploited based on adversary activity and real-world attack paths. HCLTech applies these prioritized insights through its VERITY framework and AI Force, its GenAI-led service transformation platform, to accelerate remediation and continuously reduce attack surface risk across the enterprise.

“Falcon Exposure Management gives organizations the real-time visibility and AI-driven insights they need to reduce and prioritize risk at scale,” said Daniel Bernard, Chief Business Officer at CrowdStrike. “HCLTech’s services expertise makes them the right partner to deliver this capability to customers globally. Together, we’re helping security teams move faster, consolidate operations and stay ahead of adversaries.”

“Enterprises today require continuous visibility, contextual prioritization and rapid execution to stay resilient,” said Amit Jain, EVP and Global Head of Cybersecurity at HCLTech. “By integrating our AI Force and Agentic AI solutions with the Falcon platform, we are enabling an intelligence-led, autonomous security model that reduces risk and delivers total resilience across the enterprise.”

 

 

 

International Gemological Institute Joins Forces with Gujarat Titans as Official Certification Partner

New Delhi, 31 March 2026: The International Gemological Institute (IGI) has partnered with Gujarat Titans (GT) for the current edition of the Indian T20 League. The association is part of IGI’s ongoing effort to strengthen consumer awareness, transparency, and responsible decision-making in the jewelry industry. By leveraging the scale and influence of the Gujarat Titans, IGI aims to make diamond certification more accessible and relevant to a wider audience.

International Gemological Institute Joins Forces with Gujarat Titans as Official Certification Partner

Speaking about the initiative, Mr. Tehmasp Printer, Global CEO, IGI, said, “Just as cricket relies on DRS to ensure every decision is accurate and beyond doubt, IGI brings that same standard of independent review to every diamond it certifies. The 4Cs: Cut, Clarity, Carat, and Color, form the foundation of our work, enabling transparency and trust. Gujarat Titans reflect the same discipline, consistency and pursuit of excellence that sit at the core of IGI. Through this partnership, we intend to reach a wider audience and reinforce the importance of informed, confident decision-making in diamond and precious gemstone purchases.”

Speaking on the occasion, Colonel Arvinder Singh, COO, Gujarat Titans, said, “We are very happy to partner with the International Gemological Institute. Gujarat has always been closely linked with craftsmanship, precision and a strong legacy of excellence, and this association reflects a shared commitment to these values. At Gujarat Titans, we look to collaborate with partners who stand for trust, integrity and consistency in their domain. For Gujarat Titans, this partnership further strengthens our endeavour to align with like-minded organizations as we continue to build a purpose-driven and high-performance ecosystem around the team.”

As an associate partner, IGI’s logo will be visible on the Gujarat Titans uniform throughout the season.

Global Beauty Market Grows 10% as AI and E-commerce Reshape Consumer Buying

Business Wire India

NielsenIQ (NYSE:NIQ), a global leader in consumer intelligence, today released its State of Beauty 2026 report, showing the global beauty market grew 10% year-on-year, with E-commerce expanding six times faster than in-store sales. The findings highlight a rapid shift to digital-first, AI-influenced commerce across key global markets.

 

As consumer expectations evolve toward convenience, personalization, and seamless digital experiences, beauty brands are under increasing pressure to adapt. From AI-powered product discovery to social commerce and livestream shopping, the path to purchase is becoming more dynamic—requiring brands to move faster and engage consumers across an increasingly complex ecosystem.

 

 

Key findings from the State of Beauty 2026 report:

 

 

  • Global beauty sales grew 10% year-over-year, driven by strong digital acceleration
  • E-commerce is growing 6x faster than in-store sales, reshaping channel strategies
  • 49% of consumers are willing to pay more for locally made products, reflecting rising demand for authenticity and trust
  • 52% will pay a premium for convenience, as time-saving solutions drive purchase decisions
  • 63% of consumers prioritize mental wellness, signaling continued expansion of holistic beauty

 

 

“Beauty is entering a new phase of growth defined by both resilience and rising complexity,” Tara James Taylor, SVP, Beauty Vertical, NIQ. “Consumers are more intentional in how they spend, seeking products that deliver real value, simplicity, and wellbeing. At the same time, AI and digital commerce is transforming how consumers discover and evaluate products, shifting advantage to brands that show up clearly and consistently across digital ecosystems.”

 

Digital behaviors are accelerating this transformation. More than half of consumers are now exploring AI-enabled shopping tools, with 49% already receiving beauty recommendations from generative AI. Social commerce continues to gain momentum, with 53% of consumers purchasing through social platforms and 22% buying directly via TikTok Shop. In China, Livestreaming accounts for 70% of beauty sales on platforms like Douyin, underscoring the growing importance of content-driven commerce.

 

 

These shifts are redefining how products are discovered, validated, and purchased, turning online engagement into immediate conversion and driving sustained category growth.

 

 

As AI, social commerce, and digital ecosystems reshape the consumer journey, brands that invest in intuitive, transparent, and data-driven experiences will be best positioned to build trust and capture growth in the next era of beauty.

 

 

About the Report

 

 

NIQ’s State of Beauty Report 2026 is based on retail point-of-sale data across 9 categories in 52 markets, complemented by consumer panels and advanced data collection methods including web scraping to capture a comprehensive view of global beauty purchasing behavior.

 

 

To download the full review, visit: click here.

 

 

FAQ: State of Beauty 2026

 

 

What is driving growth in the global beauty market?

 

 

The global beauty market grew 10% year-over-year, driven primarily by rapid e-commerce expansion, which is growing six times faster than in-store sales. Digital channels, social commerce, and AI-enabled discovery are accelerating consumer engagement and conversion.

 

 

How is AI influencing beauty purchasing decisions?

 

 

AI is increasingly shaping how consumers discover and evaluate products. More than half of consumers are exploring AI-enabled shopping tools, and 49% already receive beauty recommendations from generative AI—helping streamline decision-making and personalize the shopping experience.

 

 

What role does social commerce play in beauty growth?

 

 

Social commerce is a major driver of category expansion. Over half of consumers (53%) now purchase through social platforms, and 22% buy directly via TikTok Shop. In markets like China, livestreaming dominates, with the majority of beauty sales on platforms like Douyin driven by live content.

 

 

What do today’s beauty consumers prioritize most?

 

 

Consumers are becoming more intentional and value-driven. Key priorities include convenience, authenticity, and wellbeing—52% are willing to pay more for convenience, 49% for locally made products, and 63% consider mental wellness essential in their beauty choices.

 

 

How should brands respond to these shifts?

 

 

Brands need to adopt digital-first, data-driven strategies that align with evolving consumer expectations. This includes investing in AI-enabled experiences, strengthening presence across social and E-commerce platforms, and delivering transparent, intuitive, and value-driven product offerings.

 

 

What makes NIQ’s data and insights unique?

 

 

NIQ combines one of the world’s most comprehensive consumer and retail datasets with advanced AI and analytics to help companies understand what consumers buy, why they buy it, and what to do next. This enables brands to move from insight to action with greater speed and confidence.

 

 

About NIQ

 

 

NielsenIQ (NYSE: NIQ) is a leading consumer intelligence company, delivering the most complete and trusted understanding of consumer buying behavior and revealing new pathways to growth. By combining an unmatched global data footprint and granular consumer and retail measurement with decades of AI modeling expertise, NIQ builds decision systems that help companies turn complex data into confident action.

 

 

With operations in more than 90 countries, NIQ covers approximately 82% of the world’s population and more than $7.4 trillion in global consumer spend. Through cloud-based platforms, advanced analytics and AI-driven insights, NIQ delivers The Full View™—helping brands and retailers understand what consumers buy, why they buy it, and what to do next.

 

 

For more information, please visit www.niq.com.

 

 

Forward Looking Statement:

 

 

This press release on State Of Beauty 2026 report, may contain forward-looking statements regarding anticipated consumer behaviors, market trends, and industry developments. These statements reflect current expectations and projections based on available data, historical patterns, and various assumptions. Words such as “expects,” “anticipates,” “projects,” “believes,” “forecasts,” “plan,” “look ahead,” “indicates”, and similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future outcomes and are subject to inherent uncertainties, including changes in consumer preferences, economic conditions, technological advancements, and competitive dynamics. Actual results may differ materially from those expressed or implied in these statements. While we strive to base our insights on reliable data and sound methodologies, we undertake no obligation to update any forward-looking statements to reflect future events or circumstances, except to the extent required by applicable law.

 

 

© 2026 Nielsen Consumer LLC. All Rights Reserved.

 

 

Disclaimer: All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

 

 

NIQ-GENERAL

 

 

 

 

 

From Vision to Scale: MARS Cosmetics Celebrates 50 Kiosks Across India

From Vision to Scale: MARS Cosmetics Celebrates 50 Kiosks Across India

 Apr 1:MARS Cosmetics, one of India’s fastest-growing beauty brands, has announced the launch of its latest retail kiosk at Bhartiya Mall, marking a significant milestone as the company expands its retail footprint to 50 kiosks across India. This achievement reflects the brand’s rapid growth and its continued focus on enhancing accessibility and consumer engagement in the beauty segment.

Founded on the philosophy of “Makeup For Everyone,” MARS Cosmetics has consistently worked towards making beauty more inclusive, accessible, and affordable. By offering innovative, high-quality products at competitive price points, the brand has successfully built a strong connection with a diverse and evolving consumer base. Its ability to combine affordability with trend-driven product innovation has positioned it as a preferred choice among today’s value-conscious and aspirational beauty consumers.

Commenting on this milestone, Sr Manager EBO Operations & Expansion, Pushpa Kandpal said, “Reaching the milestone of 50 kiosks is a proud moment for us and a reflection of the trust our consumers have placed in the brand. Our vision has always been to make beauty inclusive, accessible, and enjoyable for everyone. As we continue to grow, we remain committed to delivering innovative products and creating engaging, on-ground experiences that bring us closer to our customers.”

The launch of these 50 kiosks with a strong retail presence through prestigious mall partners – Lulu Group International malls, Pacific Malls, Phoenix Mills, Inorbit Malls, and Ambuja Neotia Group capturing high foot traffic and delivering strong brand visibility across key retail destinations marking an important step in the company’s strategic retail expansion journey. By strengthening its presence in high-footfall retail destinations, MARS aims to provide immersive and interactive experiences, enabling customers to discover, explore, and engage with its wide range of beauty products in a more personalized environment.

This milestone not only highlights the brand’s expanding physical footprint but also underscores the sustained demand it continues to witness across markets. It reflects MARS Cosmetics’ ability to scale efficiently while staying aligned with evolving consumer preferences.

Looking ahead, the brand remains focused on accelerating growth, driving product innovation, and strengthening its omnichannel presence. With a clear emphasis on customer engagement and accessibility, MARS Cosmetics is well-positioned to further solidify its standing in India’s dynamic and fast-evolving beauty landscape.

 

Sensodyne India Rolls out ‘Know Your Dental Age’ Campaign – An Oral Health Awareness Initiative Supported by Ministry of Health & Family Welfare and Indian Dental Association

Business Wire India

Sensodyne, Haleon’s leading oral care brand, is strengthening its commitment to better oral health in India with the launch of its ‘Know Your Dental Age’ initiative, placing the concept of Dental Age at the forefront of proactive care. India continues to face a significant oral health gap, with 9 in 10 people experiencing dental issues and most seeking treatment only when symptoms become severe. To drive early awareness and encourage preventive habits, Sensodyne has partnered with the Indian Dental Association (IDA) to introduce the Dental Age Test – a unique oral health and wellbeing tool that helps people understand whether their teeth are aging faster than they should. Accessible through a quick QR scan, it highlights potential concerns and provides simple, actionable steps to manage them, empowering individuals to take timely action and prioritize everyday oral health.

Smt. Anupriya Patel, Union Minister of State for Health & Family Welfare and Chemicals & Fertilizers, led the launch in Delhi, underscoring the government’s commitment to making oral healthcare a public health priority. She was joined by Dr. Ashok Dhoble, Hon. General Secretary, Indian Dental Association (IDA), and Mr. Kedar Lele, CEO India and President India Subcontinent, Haleon. Together, they flagged off the initiative, demonstrating the power of public–private collaboration in shaping a healthier and better‑informed India.

To extend the reach of Dental Age across the country, Sensodyne is also bringing screenings to select Vande Bharat Express routes. Leveraging the wide passenger base of these trains, the effort is making oral health information more accessible for 10 lakh people on the move.

Speaking at the launch, Smt. Anupriya Patel, Union Minister of State for Health & Family Welfare and Chemicals & Fertilizers, said: “Oral health is fundamental to overall well-being, yet awareness and timely action remain limited. Initiatives like Sensodyne’s innovative Dental Age Test are integral to bringing preventive care closer to people and encouraging early intervention. Under the National Oral Health Programme, we remain committed to expanding access to affordable, quality dental care, with prevention at the heart of our healthcare vision. Building a healthier, more informed India requires collective effort, and safeguarding oral health is a shared national responsibility.”

Kedar Lele, CEO India and President India Subcontinent, Haleon, added: “Oral health has long been an overlooked part of overall well‑being, and our mission at Sensodyne is to help change that by making it more understood, more accessible, and more actionable for people. For over a decade, we have been empowering individuals across India to care for their oral health with confidence. Building on this year’s World Oral Health Day, our new initiative leverages the Dental Age Test to give people simple, intuitive insights into how their oral health is progressing and the steps they can take early to protect it. When people have the right information at the right time, they are far more likely to take action and that is where meaningful change begins. Improving everyday oral health requires collective effort from industry, experts, and communities. Our priority will remain expanding awareness and making proactive oral care easier and more inclusive for all, staying true to Haleon’s purpose of delivering better everyday health with humanity.”

To amplify this further, Sensodyne has rolled out a 360° multimedia effort spanning print, digital, influencer engagement, and on‑ground activations. Supported by quick‑commerce platforms, dental experts, fitness communities, and key consumer touchpoints, the initiative is bringing Dental Age to the forefront by making its insights easier and quicker for people to access and encouraging more individuals to take the test. You can check your Dental Age here- https://www.firststepfororalhealth.in/.