Business Wire India
Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced KleanNara has selected Rimini Street to provide support for its SAP ECC 6 and Oracle Database systems.
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KleanNara Partners with Rimini Street to Accelerate Digital Transformation
Founded in 1966, KleanNara is one of South Korea’s leading manufacturers of paper and hygiene products. Holding a 25% share of the white cardboard market, the company is known for its commitment to quality, sustainability and innovation, and continues to expand globally with a focus on ESG-driven, eco-friendly products.
Breaking Free from Traditional ERP Support Constraints
For years, KleanNara relied on a traditional ERP support model for its SAP ECC 6 and Oracle Database, systems which are critical for the company’s finance, accounting, sales and customer data management. As the company expanded, IT operations faced high support costs, unresponsive and low-value support services and forced software upgrades just to maintain vendor support.
“To accelerate digital transformation and to remain competitive in a rapidly changing market environment, it was imperative to increase the flexibility and efficiency of our IT systems,” said Hongjun Jang, digital experience manager at KleanNara. “We needed to keep current systems stable while adopting new technologies and establishing a business-driven roadmap.”
Rimini Support™ Brings Stability, Flexibility and Significant Cost Savings
KleanNara needed an ERP support model that could dramatically cut costs, deliver faster, more reliable service and free up people, time and money for growth projects such as AI, cloud strategy and leveraging Internet of Things (IoT) to optimize operations. The company chose Rimini Street for its strong reputation in the industry and ability to provide expert, responsive service with transparent, structured SLAs and a client-focused service model.
KleanNara achieved immediate financial benefits with Rimini Support™ for SAP and Rimini Support™ for Oracle. By consolidating support under one trusted partner, KleanNara reduced annual vendor support fees by 50% and achieved major improvements in support responsiveness.
“Rimini Street is quick and accurate, especially when working with customized code and complex systems,” Jang said. “Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”
Investing in AI-Driven Innovation to Support Growth
With the savings and time KleanNara regained by switching from vendor support to Rimini Street, the company accelerated several key initiatives, including building an AI-powered analytics platform, expanding cloud footprint and implementing IoT in production. These efforts enable the company to forecast and respond to market demand, reduce production costs and maximize inventory efficiency. The savings also support talent recruitment and development to further KleanNara’s digital transformation vision.
“Reducing fixed costs and optimizing IT operating expenses has paved the way to reinvest resources in core business objectives, including digital transformation, developing eco-friendly products and streamlining production processes, which have been instrumental in strengthening the company’s competitiveness and supporting sustainable growth,” Jang said. “Stabilizing our core systems created space to innovate. Rimini Street has become a key partner in helping us modernize while maintaining the reliability we need.”
“Mandatory migrations and frequent upgrade cycles often expose organizations to unnecessary risks, unexpected costs and operational disruptions — threatening business continuity and slowing innovation,” said Hyungwook Kim, GVP and regional GM, Rimini Street Korea. “We’re proud to be KleanNara’s partner and help them break free from these constraints, empowering their IT teams to focus on priority initiatives and drive measurable business outcomes. Rimini Street delivers the stability, flexibility and expert guidance needed to support and accelerate KleanNara’s ambitious growth and digital transformation goals.”
Discover how KleanNara is driving innovation with Rimini Street’s support for SAP and Oracle.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have leveraged the Rimini Smart Path™ methodology to achieve better operational outcomes, billions of US dollars in savings and fund AI and other innovation.
To learn more, please visit www.riministreet.com and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.
Forward-Looking Statements
Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “assume,” “believe,” “budget,” “continue,” “could,” “currently,” “estimate,” “expect,” “forecast,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “goal,” “potential,” “predict,” “project,” “reflect,” “results,” “seem,” “seek,” “should,” “will,” “would” and other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. 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These risks and uncertainties include, but are not limited to our ability to attract new clients or retain and/or sell additional products or services to existing clients; our ability to achieve and maintain an adequate rate of revenue growth; cost of revenue, including changes in costs associated with our efforts to grow and the results of any efforts to manage costs to align with current revenue expectations and the expansion of our offerings; the effects of increased intense competition in our industry and our ability to compete effectively; our ability to successfully educate the market regarding the advantages of our support and managed services for enterprise resource planning (ERP) software and to sell the products and services comprising our “Rimini Smart Path™” solutions portfolio, including but not limited to our Agentic AI ERP solutions; our intentions with respect to our pricing model and expectations of client savings relative to use of other providers; the evolution of the ERP software management and support landscape facing our clients and prospects; estimates of our total addressable market; the effects of seasonal trends on our results of operations, including the contract renewal cycles for vendor-supplied software support and managed services; the effects of the efforts of enterprise software vendors to sell upgrades or migrations to cloud-based versions of their enterprise software on our results of operations; our ability to scale our operations quickly enough to meet our clients’ changing needs or decrease our costs adequately in response to changing client demand; risks arising from incorporating artificial intelligence (“AI”) technologies into our products or services or any deficiencies associated with AI technologies used by us or by our third-party vendors and service providers; our ability to maintain, protect, and enhance our brand; the continuing impact of and our ability to comply with the terms of our July 2025 settlement agreement with Oracle; our wind down of support services for Oracle PeopleSoft software products and the impact on future period revenue and costs incurred related to these efforts; the loss of one or more members of our management team and our ability to attract and retain additional qualified technical, sales and marketing personnel; our ability to expand our marketing and sales capabilities; our ability to avoid interruptions to, or degraded performance of, our services and the impact of any such interruptions or performance problems on our operations; our ability to defend against cybersecurity threats and to comply with data protection and privacy regulations; our expectations regarding new product offerings, innovation solutions, partnerships and alliance programs and our ability to develop and maintain strategic partnerships; our ability to expand internationally and the risks associated with global operations; the impact of macro-economic trends, including inflation and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; our ability to generate significant capital through our operations or to raise additional capital necessary to fund and expand our operations and invest in new services and products; our business plan and our ability to effectively secure and manage our growth and associated investments; risks relating to retention rates, including our ability to accurately forecast retention rates; our ability to protect our intellectual property; our ability to maintain an effective system of internal control over financial reporting; changes in laws or regulations, including tax laws or unfavorable outcomes of tax positions we take; tariff costs, including those imposed by the United States government and the potential for retaliatory trade measures by affected countries; our ability to realize benefits from our net operating losses; any negative impact of environmental, social and governance (“ESG”) matters on our reputation or business and the exposure of our business to additional costs or risks from our reporting on such matters; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the volatility of our stock price; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; our ability to maintain our good standing with the United States government and international governments and capture new contracts with governmental entities/agencies; the occurrence of catastrophic events that may disrupt our business or that of our current and prospective clients; future acquisitions of, or investments in, complementary companies, products, subscriptions or technologies; and those discussed under the heading “Risk Factors” in Rimini Street’s Annual Report on Form 10-K filed on February 19, 2026, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the U.S. Securities and Exchange Commission. 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