Tag AI

Bengaluru, India – February 21, 2024– Developing the Galaxy S24 series has been the most rewarding period of my career. As an engineer, I have witnessed many examples of incredible innovations, but AI is the most transformative technology of the century. Few engineers get the chance to be involved in something with such seismic potential. It brings great change, not only for Samsung and the mobile industry, but for all humankind.

When integrated into phones, AI, is to put it simply, a revolution. This is a new era for mobile experiences and Samsung Galaxy has a leading role to play in it. Mobile devices will become the primary access point for AI, and Samsung Galaxy – with our broad and comprehensive product portfolio, heritage of innovation, and philosophy of open collaboration – is in a great position to accelerate its global expansion. We will make mobile AI easy to access and ignite new possibilities for all.

Opening Up New Possibilities

As we pioneer groundbreaking experiences in mobile AI, we’ve thought a lot about how this new and exciting technology can enhance our lives and inspire society’s next steps. Applied with care and consideration, Galaxy AI helps people communicate beyond borders, complete everyday tasks easily, and so much more.

Since the launch of Galaxy S24 series, we’ve had great feedback about how people actually use Galaxy AI features in their daily lives. One of the most welcomed AI features is Circle to Search with Google, an incredible new tool for intuitive discovery. Our communication tools for removing language barriers, such as Live Translate, Chat Assist and Interpreter, have captured the imagination of many. People also love Photo Assist, our tools for creativity powered by our ProVisual Engine.

Again, we’re only getting started. While developing the Galaxy S24 series, we had many ideas and concepts that we wanted to bring to life. Galaxy users will be able to enjoy more Galaxy AI features that build on these ideas and concepts over time as Samsung continuously enhances and grows the mobile AI experiences.

Moreover, we are already planning next steps for Galaxy AI beyond smartphones – optimizing it for various categories of devices, across various services. In the near future, the select Galaxy wearables will use AI to enhance digital health and unlock a whole new era of expanded intelligent health experiences. Samsung will keep enriching and expanding Galaxy AI experiences across categories through collaborations with more industry-leading AI partners.

The Next Big Thing is YOU

Over the past year, we frequently asked ourselves what users want or need and what they could achieve with a little assistance. These questions inspired the Galaxy S24 series, our first AI phone that invites users to imagine how their lives could change thanks to AI. It is the phone of the future, shaping the standard of mobile AI and defining this emerging category of AI phones.

Of course, there are challenges and responsibilities to consider. AI models in training are still susceptible to hallucinations, and the debate on intellectual property rights continues. It is crucial that companies openly collaborate to carefully define AI experiences, so users can confidently and reliably enjoy their new abilities.

It’s also important to raise the standards of security and privacy in this new era of data-intensive mobile experiences. That is one of the reasons we’ve taken a hybrid approach that combines on-device and cloud-based AI. Besides ensuring seamless usability, this lets users limit some features to function entirely on-device, giving them greater control over what they do with their data. We remain committed to enhancing Galaxy device security and privacy by providing users with transparency and choice.

In this new era of mobile AI, it is no longer a question of what any phone can do, but what individuals can achieve with the right tools. Galaxy S24 series provides just some of those tools and I can’t wait to see what you will do with them. It is you who decides what’s possible, useful, and meaningful. The next chapter of mobile experiences does not belong to us. It belongs to you, our Samsung Galaxy users.

INDIA, February 19, 2024 — New research commissioned by IBM (NYSE: IBM) found that about 59% of enterprise-scale organizations (over 1,000 employees) surveyed in India have AI actively in use in their businesses. The ‘IBM Global AI Adoption Index 2023’ found early adopters are leading the way, with 74% of those Indian enterprises already working with AI, having accelerated their investments in AI in the past 24 months in areas like R&D and workforce reskilling.

Ongoing challenges for AI adoption remain, including hiring employees with the right skillsets and ethical concerns, inhibiting businesses from adopting AI technologies into their operations. Therefore, in 2024 addressing these inhibitors would be a priority, like providing people with the relevant skills to work with AI and having a robust AI governance framework.

“The increase in AI adoption and investments by Indian enterprises is a good indicator that they are already experiencing the benefits from AI. However, there is still a significant opportunity to accelerate as many businesses are hesitant to move beyond experimentation and deploy AI at scale,” said Sandip Patel, Managing Director, IBM India & South Asia. “To harness its full potential in the coming months, data and AI governance tools are going to be critical for building AI models responsibly that enterprises can trust and confidently adopt. Without the use of governance tools, AI can expose companies to data privacy issues, legal complications, and ethical dilemmas – cases of which we have already seen plaguing many across the world,” he added.

Highlights for India from the ‘IBM Global AI Adoption Index 2023’ conducted by Morning Consult on behalf of IBM:

Over the last several years, AI adoption has remained steady at large organizations surveyed: 

• Today, 59% of IT professionals at large organizations report that they have actively deployed AI while an additional 27% are actively exploring using the technology.
• Similarly, around 6 in 10 of IT professionals at enterprises report that their company is actively implementing generative AI and another 34% are exploring it.
• 74% of IT professionals at companies deploying or exploring AI indicate that their company has accelerated their investments in or rollout of AI in the past 24 months in areas like R&D (67%), reskilling/ workforce development (55%) and building proprietary AI solutions (53%).

Easier to use AI tools and the need to reduce costs and automate processes are driving AI adoption among surveyed companies:

• Advances in AI tools that make them more accessible (59%), the need to reduce costs and automate key processes (48%), and the increasing amount of AI embedded into standard off the shelf business applications (47%) are the top factors driving AI adoption.

The skills gap remains the biggest barrier to AI adoption in India:

• The top 5 barriers hindering successful AI adoption at enterprises both exploring or deploying AI are limited AI skills and expertise (30%), lack of tools/platforms for developing AI models (28%), AI projects are too complex or difficult to integrate and scale (27%), ethical concerns (26%) and too much data complexity (25%).

The need for trustworthy and governed AI is well understood, but barriers are making it difficult for surveyed companies in India to put into practice: 

• IT professionals are largely in agreement that consumers are more likely to choose services from companies with transparent and ethical AI practices (98% strongly or somewhat agree) and 94% say being able to explain how their AI reached a decision is important to their business (among companies exploring or deploying AI).
• However, despite understanding its importance only a minority are taking key steps towards trustworthy AI like reducing bias (36%), tracking data provenance (46%), making sure they can explain the decisions of their AI models (52%), or developing ethical AI policies (46%).
• The top barriers for developing trustworthy and ethical AI are the lack of an AI strategy (57%), lack of company guidelines (55%) and lack of AI governance and management tools that work across all data environments (55%).

Among surveyed organizations in India, AI is already having an impact on the workforce:

• Among companies citing AI’s use to address labor or skills shortages, they are tapping AI to do things like reduce manual or repetitive tasks with automation tools (63%), automate customer self-service answers and actions (63%) or using AI to improve recruiting and human resources (56%).
• 46% are currently training or reskilling employees to work together with new automation and AI tools. 51% said that employees at their organization are excited to work with new AI and automation tools.